Microsoft Teams Phone Down Again? The Real Cost of Free VoIP

AI Summary: Microsoft Teams Phone experienced its third major outage in three months during January 2026, leaving businesses without working phones for over an hour. Unlike email outages that businesses tolerate, phone failures carry immediate revenue consequences—missed sales calls, unreachable support, and lost opportunities. Teams Phone runs on shared Azure infrastructure with email and file […]
Why Your VoIP Provider Keeps Having Outages (and What No One’s Telling You About the Backbone)

Why Your VoIP Provider Keeps Having Outages (and What No One’s Telling You About the Backbone) VoIP system outages lasting multiple days isn’t “bad luck.” It’s bad architecture—the kind where someone decided cost-cutting was more important than keeping businesses connected. A VOIP outage can include dropped calls, voicemail black holes, and those moments when the […]