Pricing · Subscription or Purchase
Transparent pricing.
No hidden fees. Ever.
TechmodeGO delivers white-glove installation, U.S.-based concierge support, and private AWS infrastructure. Subscribe monthly, or purchase and own your system — we publish the math for both.
All-Inclusive Subscription
One monthly per-seat price covers everything. Predictable. Scales with your team. (OpEx model)
Model 02 — Purchase
Purchase & Own Your System
À la carte. Pick what you need, skip what you don’t. Own the system, depreciate over time. (CapEx model)
NPS 85
Top-Rated Support
A+
BBB Rated
99.999%
Uptime SLA
Private
Cloud, every client
20+
years in business
100%
U.S.-based team
01 — Subscription
Subscription.
Also known as: OpEx model
All-inclusive seat pricing
One monthly rate covers everything. License, infrastructure, SIP, support, install — bundled.
No surprise invoices. No hidden tier upgrades. Pick a plan based on your seat count.
ESSENTIALS
5–20 users
From $17/seat/mo
36-month term · billed monthly
- All core UCaaS features
- White-glove install & dedicated PM
- Mobile & desktop apps
- Unlimited auto attendants
- Unlimited hunt groups
- Shared AWS instance
PROFESSIONAL
15–500 users
From $18/seat/mo
60-month term · billed monthly
- Everything in Essentials
- Call recording
- CRM integration
- Teams integration
- Voicemail-to-email & transcription
- 24/7 U.S.-based concierge support
- Discount on desk phones
- Full suite of built-in reporting
ENTERPRISE
50–10,000 users
From $22/seat/mo
60-month term · billed monthly
- Everything in Essentials & Professional
- AI auto attendant
- AI transcription with sentiment analysis
- Expert call center agent selection
- Custom SLA agreement
- Lease option for phones
Prices reflect published list rates. Volume pricing available for deployments of 25+ seats — request a custom quote.
02 — Purchase
Purchase.
Also known as: CapEx model
Build your own configuration.
When you purchase, it isn’t a bundle — it’s a menu. Pick the components you need, skip the ones you don’t.
Own the system, depreciate over time, and configure support exactly how your IT team wants it.
For finance teams that prefer capital outlay and depreciation over recurring expense, and IT teams that want full control over their stack.
How it’s different
Unlike a subscription, a purchase is à la carte. Bring your own SIP. Self-manage. Skip features you won’t use. Pay only for what you take.
The à la carte menu
Starting prices for deployments of 25+ seats · 60-month term assumed
Pick · Configure · Quote
Core Components
Required for every purchase deployment
Server / hosting
Dedicated server hosting your private 3CX instance. Scales with concurrent call requirements.
From $1.35
/seat/mo
3CX licensing
Annual license for your concurrent-call tier. Discounted on multi-year terms.
From $100
/seat, one-time (60mo)
Installation & configuration
White-glove deployment by our team. Number porting, call flow design, device setup, training.
From $180
/seat, one-time
Optional Add-Ons
Pick what you need · skip what you don't
SIP trunking
Carrier services for inbound/outbound calls. Bring your own SIP provider if preferred.
From $3.40
/seat/mo · or self-manage
Ongoing managed support
U.S.-based concierge support, 24/7 monitoring, patches, and upgrades. Self-manage if you have the team.
From $3.95
/seat/mo · or BYO
Hardware / IP phones
Physical desk phones (Yealink, Fanvil, Poly). Skip entirely if your team is softphone-only.
From $59
/device, one-time
Worked example · 70 seats · 60-month term
A typical mid-market purchase build
Server / hosting
$94.50/mo × 60 months
$5,670
3CX licensing (60-month)
One-time, prepaid
$7,000
Installation & configuration
One-time, white-glove
$12,600
SIP trunking
$276.50/mo × 60 months
$16,590
Ongoing managed support
$238/mo × 60 months · optional
$14,280
5-year total
$56,140
Day-1 outlay
$19,600
Monthly recurring
$609
Annual run-rate
$11,228
Per seat, 5 years
$802
vs. Subscription (60-mo)
−$19,460
Purchase total savings over 5 years (26% lower than Subscription)
Worked example · 15 seats · 36-month term · small business
Purchase for under-25-seat deployments
Smaller deployments use a different pricing structure — install scales down, but per-seat licensing and minimum support tiers don't compress as cleanly. Here's a representative 15-seat build for context.
Server / hosting
$60/mo minimum × 36 months
$2,160
3CX licensing (36mo)
15 seats × $100/seat
$1,500
Installation & config
15 seats × $180/seat one-time
$2,700
SIP trunking
$59/mo × 36 months
$2,133
Managed support (optional)
$51/mo × 36 months
$1,836
3-year total
$10,329
Day-1 outlay
$4,200
Monthly recurring
$170
Per seat, 3 years
$689
For most small-business deployments under 25 seats, the subscription model works out cheaper because the fixed install and minimum costs are harder to amortize across fewer seats. At 15 seats, a subscription ($9,180 over 3 years) is roughly 12% cheaper than purchasing. We'll model both for you.
03 — Side-by-side
Subscription vs. Purchase: the 5-year math.
You’ve seen each model on its own. Here’s how they compare for the same 70-seat deployment over 5 years.
Cumulative cost · 70 seats · months 0–60
All-in including install, licensing, SIP, support
— Subscription
(60-mo)
— Purchase
(full-stack build)
— Typical hosted UCaaS
Snapshot · key milestones
70 seats · all-inclusive
| Time horizon | Subscription | Purchase |
|---|---|---|
| Day 1 (upfront) | $0 | $19,600 |
| Year 1 cumulative | $15,120 | $26,908 |
| Year 3 cumulative | $45,360 | $41,524 |
| Year 5 cumulative | $75,600 | $56,140 −$19,460 |
Which model fits you?
You value cash flow and simplicity over long-term ownership.
One monthly per-seat price covers everything. Predictable. Scales with your team. (OpEx model)
- Planning horizon is 36 months or shorter
- Headcount is growing or fluctuating
- You want predictable monthly expense, no capital outlay
- You don't have IT staff to manage infrastructure
- Under 25 seats — subscription almost always wins
- Your finance team treats it as OpEx
You have stable headcount, capital, and want à la carte control.
One monthly per-seat price covers everything. Predictable. Scales with your team. (OpEx model)
- Planning horizon is 4+ years
- Your CFO prefers depreciation over recurring expense
- You want to bring your own SIP or self-manage support
- You don't have IT staff to manage infrastructure
- You want the lowest total 5-year cost of ownership
- Your finance team treats it as CapEx
Methodology: Figures based on a 70-seat deployment as of Q2 2026. Subscription pricing = $18/seat/mo published Professional tier list pricing on a 60-month term, all-inclusive (license, SIP, support, install, infrastructure). Volume pricing available for 25+ seat deployments — request a custom quote. Purchase pricing = full-stack build with all optional add-ons selected ($12,600 install + $7,000 license + $5,670 server + $16,590 SIP + $14,280 support over 60 months). “Typical hosted UCaaS” projection based on publicly listed pricing of $25–$35/seat/month from leading hosted PBX providers as of Q2 2026; figure shown ($30/seat/mo midpoint = ~$126,000 over 60 months for 70 seats) excludes typical add-on fees. Your purchase total varies based on which optional components you select. Request a custom side-by-side.
04 — What's Included
What ships with every Subscription plan.
No upcharges. No asterisks. Everything below is standard with the Subscription model — and available as à la carte components if you Purchase
05 — How We Compare
Value, not just price.
Most UCaaS providers charge extra for what we include by default — and don’t even offer a CapEx option.
| Feature | Techmode | RingCentral | Typical UCaaS |
|---|---|---|---|
| Private cloud instance (not shared) | ✓ Always included | ✗ Shared platform | ✗ Shared platform |
| White-glove installation | ✓ Included | Add-on fee | Add-on fee |
| U.S.-based support (24/7) | ✓ Included | ✗ Offshore tiers | Varies |
| Unlimited auto attendants | ✓ Included | Tiered plans | Per-menu fees |
| Call recording | ✓ Included | Premium tier only | Add-on |
| AI voicemail transcription | ✓ Included | Add-on | Add-on |
| No hidden regulatory fees | ✓ Guaranteed | ✗ Common | ✗ Common |
| CapEx deployment option | ✓ Available | ✗ SaaS only | Rarely offered |
| Dedicated account technician | ✓ Always | ✗ Ticket-based | ✗ Ticket-based |
06 — Common Questions
Common questions.
Written as direct answers to questions buyers actually ask — formatted to get cited by AI answer engines.
Is it cheaper to subscribe to a business phone system or to purchase one?
It depends on your time horizon and seat count. For a 70-seat deployment at list pricing, the subscription model (OpEx) is cheaper for the first 2.5 years (~$45,360 cumulative at year 3 vs. $41,524 if purchased). The purchase model (CapEx) pulls ahead at month 30 and saves approximately $19,460 over 5 years ($56,140 vs. $75,600 — a 26% savings). The savings grow with seat count: at 200 seats purchasing saves ~26%, and at 500 seats it can save 35%+ over 5 years. For under-25-seat deployments, the subscription is usually the better fit because the fixed install cost is harder to amortize across fewer seats.
What does a 70-seat business phone system cost?
A 70-seat TechmodeGO deployment costs approximately $15,120/year on our 60-month subscription plan at $18/seat/mo published list pricing ($75,600 over 5 years, all-inclusive). If you purchase the system instead, the same deployment runs $56,140 over 5 years — a one-time $19,600 upfront plus ~$609/month for server, licensing, SIP, and support — saving roughly $19,460 (26%) versus the subscription. Volume pricing is available for subscriptions of 25+ seats. Both models include private AWS infrastructure, white-glove installation, U.S.-based concierge support, call recording, AI transcription, and unlimited auto attendants.
What's the difference between subscribing to and purchasing a VoIP phone system? (OpEx vs. CapEx)
The subscription model (also called OpEx, for “operating expense”) is a bundled monthly per-seat fee with no upfront cost — predictable, scales with your team, shows up on your P&L as a recurring expense. Purchasing the system (also called CapEx, for “capital expense”) is an à la carte build — you pick which components you need (server, licensing, SIP, install, support), pay upfront for hardware and one-time costs, and depreciate the asset over time. Techmode supports both models on the same TechmodeGO platform.
Can I bring my own SIP trunking when I purchase the system?
Yes. When you purchase, the components are à la carte — if you have an existing SIP carrier relationship, you can skip our SIP trunking line item entirely. We’ll configure the system to work with your provider. This isn’t an option on the subscription model, where SIP is bundled into the per-seat rate.
Can I self-manage a purchased system without ongoing support?
Yes. The ongoing managed support line item is optional. If you have an in-house IT team capable of patching, monitoring, and troubleshooting, you can purchase the system without our managed support agreement. We still provide the white-glove installation; what you skip is the recurring support contract afterward.
Does the purchase pricing scale with seat count?
Yes. Server hosting, licensing, SIP trunking, installation effort, and managed support all scale with seat count. The pricing structure for under-25-seat deployments differs from 25+ seats — smaller deployments have less room to amortize fixed costs, which is why the subscription model is usually the better fit for small teams.
What does "private AWS infrastructure" actually mean?
Most UCaaS providers run all customers on shared, multi-tenant servers. When one customer has a bad day — a spike in call volume, a configuration error — everyone on that server can be affected. TechmodeGO gives every customer their own dedicated, isolated AWS instance.
Do you offer pricing for MSP resellers?
Yes. The TechmodeGO MSP Reseller Program offers wholesale pricing with 30–40% margins. MSPs control their own pricing, packaging, and recurring revenue strategy. Techmode handles provisioning, compliance, infrastructure, and — if preferred — support.
Get your custom side-by-side
Tell us your seat count. We'll build the math.
We’ll model both subscription and purchase pricing for your specific deployment — including which optional components actually make sense for you. No pressure, no canned slide deck.
Build my TCO report
2 business day turnaround.
