Business Telecom Solutions - Trusted Partners
Techmode offers a wide range of business telecom solutions for any business. We offer custom telecom systems for any size business.
Techmode Solution Partners -Best of breed communications tools, all in one place. We are extremely proud to offer our clients a variety of business phone and communications services. We would not able to do this without our trusted solutions partners.
Below you will find a list of our trusted technology partners.
With the TechmodeGO Collaboration Suite, you can provide a consistent feature set and user experience to all users around the globe. Optimize your business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability.
Optimize your business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability.
Cloud collaboration from Techmode doesn’t require any of the upfront capital investment or costs associated with legacy phone systems. All-inclusive pricing incorporates a rich feature set with low, OPEX costs.
With 3CX PBX they can do this and much more. The freedom of choice doesn’t end there, with 3CX you can choose to deploy on-premise on Windows or Linux, in your private cloud account or opt for 3CX to host your PBX for you.
It’s how people work now: at home, on the go, in the workplace—and all at the same time. It’s critical to ensure a team that’s spread apart is working like they’re together. And that customers are getting your best possible experience. So, you need to make collaboration fast and easy, and keep services scoring high reviews. For employees in every role, especially customer contact agent, the latest in communications can elevate your culture, your journeys, your success.
Agents and supervisors communicate in real time, with system notifications, to identify and solve issues as they arise.
Web based agent apps allow for quick logins, view waiting calls, answer calls, chat with supervisors or other agents, track breaks, and record calls on demand.
Supervisor tools provide real time updates on agent activities, calls waiting and customer service quality, displayed on a customizable dashboard.
Wallboard modules display call activity, QoS, calls in queue, wait times, agent status and more.