Why Your Business Calls are Getting Flagged as SPAM (And What to Do About It)
Why Your Business Calls are Getting Flagged as SPAM (And What to Do About It) Businesses across the country are facing a growing crisis: their legitimate phone calls are being marked as “Scam Likely” or “Potential Spam” before customers even have a chance to answer. This isn’t just annoying—it’s devastating to operations. Studies show that […]
Branded Calling: How to Stop Being “Scam Likely” and Start Being Answered
Branded Calling: How to Stop Being “Scam Likely” and Start Being Answered Phone calls from businesses are increasingly becoming the digital equivalent of that person at a party wearing too much cologne – everyone’s first instinct is to avoid them. With Americans receiving approximately four billion robocalls monthly (that’s about 1-2 calls every second), it’s […]
Call Attestation: When Your Business Calls Need an ID Check
Call Attestation: When Your Business Calls Need an ID Check Phone calls used to be simple. You dial, they answer, conversation ensues. Not anymore. Welcome to the excessively complicated world of call attestation, where your business calls now need to flash their digital ID before anyone will pick up. If you’ve noticed more of your […]
STIR/SHAKEN and Why It Matters
STIR/SHAKEN and Why It Matters Call attestation is the telecom world’s version of a security checkpoint, except instead of making you take off your shoes, it scrutinizes your phone number’s identity before letting your call through. Part of the STIR/SHAKEN framework (a delightfully odd name that has nothing to do with James Bond’s drinking preferences), […]
