Call Accounting is a telecommunications software or hardware application that captures, records, and costs telephone usage events. Internationally, call accounting systems may be referred to as call logging systems, the terms can be used interchangeably. With call logging, you can easily view usage across departments or company wide and it gives the insight needed to reduce features/spend in some areas, will increasing them to meet demand in other areas. Use in conjunction with a hosted or cloud business phone system for maximum flexibility and efficiency.


Below are a few examples of what we can provide for you and your business needs:

  • Toll Fraud Detection
  • Equipment Inventory
  • Automated Operation
  • Browser Reports
  • Archiving/Historical
  • Active Directory/Imports
  • Remote Network Administration
  • Employee Productivity
  • Traffic/Trunk Analysis
  • Cost Allocation
  • Phone System Efficiency
  • Toll Fraud Notification
  • Emergency 911 Alerts
  • Managerial Reports
  • Customer Service


With solutions for any size business, Datel Call Accounting provides valuable insights into your business. Armed with this information you can make positive changes to your business and effortlessly maximize productivity, reduce costs and drive top line growth.
Microcall integrates with any kind and any number of voice platforms, analyzes the data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall Reports give managers the information needed to make fast, informed business decisions.
N-Focus is a revolutionary new software solution that provides valuable web-based analysis about the performance and effectiveness of your call center operations.

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