Everything You’d Expect from a True Support Partner
Concierge Services covers a wide range of support tasks, from day-to-day changes to long-term optimization. Here are just a few examples of what we handle.
Resetting voicemail passwords
Adding or removing users
Updating call flows
Reviewing call reports and usage trends
Troubleshooting technical issues
Performing routine health checks
Recommending ways to improve call handling
Enabling new features and system integrations
Coordinating with third-party apps (CRMs, Microsoft Teams, analytics tools, etc.)
24/7 support is always just a phone call, email, or portal message away. We proudly maintain a Net Promoter Score (NPS) of 85, well above the industry average of 36.
We founded Techmode because too many companies face slow, unhelpful support. If you’re searching for a RingCentral alternative, here’s why so many teams choose us: