Service and Maintenance
Techmode is proud to offer a wide range of PBX phone system maintenance, support, service, and monitoring plans. We have the ability to customize a support plan that meets your needs and budget, which can include any manufacturer’s software or technical support offering.
Are you looking for ways to reduce costs without reducing protection? Techmode can provide you with full telephone system maintenance and support at a fraction of your current telephone maintenance bill.
Our comprehensive service agreements will provide you with the highest level of customer satisfaction, protecting your business against hardware and software failures. You can choose to have coverage from 8:00 am to 5:00 pm, 24 hours per day/7 days per week, or anything in between. Our certified technicians will diagnose and troubleshoot your products, deliver software updates and upgrades to resolve issues related to your products.
Techmode guarantees that your calls will always be answered live with a knowledgeable engineer, ready to assist you. Ask us about our very own unique customer ticketing portal where you, as a service customer, will have 24/7 access with your own secure log in.
To discuss a complete and flexible solution for your voice and data service needs, or to schedule service, contact us today.