Newest CCaaS Features Included in TechmodeGO Powered by 3CX
Quick Answer — The newest CCaaS features included in TechmodeGO powered by 3CX are smart call queues with callback and time based escalation, skills based routing, IVR and digital receptionists, live wallboards with real time and historical reporting, true omnichannel across voice, chat, SMS, WhatsApp, and social, and on demand call recording with live monitoring. […]
Work From Home Enablement Software: What Actually Runs a Remote Team
Quick Answer — Work from home enablement software is the stack of tools that lets employees do their entire job remotely: voice, video, messaging, file sharing, and secure access. The load-bearing piece is business communications, because it is the one layer that touches every employee and every customer, every day. A unified communications platform like […]
The Top 6 Productivity Hacks Using 3CX
Quick Answer — The top productivity hacks using 3CX are call recording with transcription, CRM integration with screen pops across HubSpot, Salesforce, and nearly every major CRM, built in website chat, call center features with reporting included at no upgrade cost, a mobile app for every user, and internal chat plus video meetings built in […]
