Is Your Mitel System Holding You Back? | Techmode Assessment

Is Your Mitel System Holding You Back?

Take this 2-minute assessment to find out where your phone system stands — and what you can do about it.

Question 1 of 8

Which Mitel system are you currently running?

This helps us understand your specific situation and timeline.

📞
MiVoice Connect (ShoreTel)
End of software development Dec 2025 — no more patches or updates
🖥️
MiVoice Office 250
End of technical support June 2026 — hardware and software going dark
🏢
MiVoice Business (MiVB)
Still supported, but dealing with complexity and costs
☁️
MiCloud Connect / Flex
Cloud product being sunset — support ends 2029
Not sure / Other Mitel system
We'll help you figure out where you stand
Question 2 of 8

How many users are on your phone system?

Slide to select your total number of seats.

50 users
Drag to adjust — we work with businesses from 10 to 500+ seats
Question 3 of 8

How long have you been on your Mitel system?

The longer you've been on it, the more critical your migration window becomes.

📅
1–3 years
Relatively recent — still have some runway
4–7 years
Aging system — likely seeing maintenance issues pile up
⚠️
8–10 years
High risk — hardware failures and parts shortages are real
🚨
10+ years
Critical — you're living on borrowed time
Question 4 of 8

What issues are you experiencing?

Select all that apply — be honest, this is between us.

✓ Select all that apply

Hardware failures & replacement parts unavailable
Cards, handsets, or switches dying with no replacements in sight
No security patches or software updates
System is frozen in time while threats keep evolving
Poor support response times (waiting hours or days for no response)
Mitel support is fading — tickets go nowhere
Can't add users or licenses
System is capped — growth means workarounds or nothing
Remote/hybrid workers struggle with the system
Mobile experience is clunky or non-existent
Unexpected outages and reliability issues
System goes down and recovery takes too long
Compliance or security audit concerns
Running unsupported software puts you at regulatory risk
Question 5 of 8

What's your biggest concern about switching?

We hear these all the time — and we solve every one of them.

Downtime during migration
Can't afford to lose phone service even for a day
💰
Hidden costs and surprises
Worried about bait-and-switch pricing
👥
Staff training and adoption
Getting the team to learn a new system
📱
Porting phone numbers
Need to keep all existing numbers without issues
None — I just need to find the right provider
Ready to move, just want the best option
Question 6 of 8

What's most important to you in a new system?

Choose your top priority

🔒
Reliability & uptime
Private infrastructure, 99.999% uptime guarantee
🎯
Real U.S.-based support
Talk to humans who know your system — sub-60 second response
💵
Lower, predictable costs
No hidden fees, no surprise charges, no annual hikes
📋
Transparent pricing and contracts
Know exactly what you're paying — no fine print games
🚀
Seamless migration experience
White-glove installation with zero downtime
Question 7 of 8

Are you aware of Mitel's end-of-life timeline?

Many businesses don't realize how soon the clock runs out.

Yes, fully aware and planning a move
We know the deadlines and need to act
🤔
Somewhat — heard something but unclear on details
Know things are changing but not the full picture
😳
No — this is news to me
Didn't realize Mitel was sunsetting products
Aware but hoping to ride it out
Planning to wait as long as possible
Question 8 of 8

What's your timeline for making a change?

Be honest — there's no wrong answer. This helps us prioritize your needs.

🚀
ASAP (within 30 days)
We're ready to move now
📆
Within 1–3 months
Actively evaluating and planning
🗓️
3–6 months
Need time to budget and plan
🔍
Just exploring options
Gathering info for when the time is right
YOUR MIGRATION RISK LEVEL
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⚠️ Issues Identified With Your Current Mitel System

✅ How Techmode Solves Every One of These

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Our team will review your results and put together a custom migration plan — zero obligation, zero pressure. Just answers.

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A Techmode migration specialist will reach out within 24 hours with your custom migration assessment. In the meantime, here are some resources that might help:

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