Techmode is a full-stack 3CX partner and carrier that offers businesses an à la carte approach to purchasing 3CX—from license-only to a fully managed communication stack. Key differentiators include: private triple-redundant AWS hosting with 99.999% uptime, in-house SIP trunking (Techmode is a carrier, so one call solves any issue), white-glove installation with dedicated project managers, and full concierge support post-install covering everything from password resets to system upgrades. With 20+ years in UCaaS/telecom, an NPS of 85, and an A+ BBB rating, Techmode eliminates the finger-pointing and fragmented support that comes from splitting a communication stack across multiple vendors.
Here’s a fun little secret the 3CX sales page doesn’t advertise in bold letters: buying the license is the easy part.
Actually making it work—configuring call flows, provisioning phones, setting up SIP trunks, training staff, and keeping everything running without incident from now until the heat death of the universe—that’s where things get spicy.
And by “spicy,” we mean “the kind of spicy that makes IT managers update their LinkedIn profiles at 2 AM while whispering ‘I didn’t go to school for this.'”
3CX is an exceptional phone system. Flexible, feature-rich, and priced in a way that makes traditional telecom vendors quietly weep into their quarterly earnings reports.
But 3CX is software—and software without the right deployment partner is like buying a Formula 1 car without a pit crew.
Sure, it’s fast. But who’s changing the tires? Who’s reading the telemetry? Who’s stopping Gary from accounting from pressing buttons he absolutely should not be pressing?
Businesses looking to buy 3CX from Techmode get something most resellers can’t spell, let alone deliver: a single partner that handles everything from licensing to carrier services to ongoing support.
No finger-pointing. No runarounds. No “that’s not our department” followed by hold music that sounds like a synthesizer falling down a staircase.
1. The À La Carte Menu: Buy What You Need, Skip What You Don’t
Most 3CX partners operate on the “take it or leave it” model—the telecom equivalent of a prix fixe dinner where the appetizer is mandatory and the dessert is a three-year contract nobody asked for.
Techmode flips that script entirely with an à la carte approach.
Need just the 3CX license because the internal IT team can handle the rest? Done.
Want the license plus SIP trunking but prefer to manage the server independently? Absolutely.
Ready to hand over the entire communication stack—license, carrier, hosting, installation, and ongoing management—because there are approximately nine hundred other things on the priority list and configuring SIP headers isn’t one of them? Welcome aboard.
This matters because a 200-person company with a dedicated IT department has very different needs than a 30-person firm where the “IT person” is also the office manager, the HR coordinator, and the brave soul who fixes the printer when it jams (again).
When businesses buy 3CX from Techmode, they get a menu. They order what they want. They leave the rest. Revolutionary concept, apparently.
2. Triple-Redundant Private Instances on AWS
Most 3CX hosting providers run instances on shared, multi-tenant infrastructure—meaning a business’s phone system is crammed onto the same servers as dozens of other companies, all competing for resources like Black Friday shoppers fighting over the last flat-screen TV.
It works fine until it doesn’t, and when it doesn’t, everyone on that server goes down together in a beautiful symphony of dropped calls and panicked Slack messages.
Techmode hosts every client on a private, dedicated instance within Amazon Web Services with triple redundancy. That’s not marketing language for “we have a backup somewhere, probably.”
It means the infrastructure is engineered so that if one component fails, two others are already running. The phone system doesn’t go down for maintenance.
Doesn’t go down because some other company on the server decided to run a load test during business hours.
Doesn’t go down because someone at the hosting provider forgot to renew a certificate. (Yes, that happens. Constantly.)
The 99.999% uptime guarantee isn’t aspirational—it’s architectural.
For businesses where missed calls mean missed revenue, that’s the difference between a phone system and an actual reliable communication platform.
3. Techmode Is a Carrier: One Call Solves Everything
Here’s where Techmode separates from the pack in a way that matters enormously at 10 AM on a Tuesday when calls are dropping and a client is on hold listening to dead air.
Most 3CX resellers sell the software license, but the SIP trunks—the carrier services that actually connect calls to the outside world—come from a completely separate company.
When something breaks, the Spider-Man pointing meme comes to life. The 3CX partner blames the carrier.
The carrier blames the configuration. The business sits in the middle watching revenue walk out the door while two companies play “not it.”
Techmode is both the 3CX partner and the carrier. The SIP trunking services come directly from Techmode. Call quality issue? One call. Routing problem? Same call.
Mysterious echo that only happens on Wednesdays when Mercury is in retrograde? Still one call.
No “we’ll need to open a ticket with our carrier partner and circle back in 48 hours.” No vendor blame tennis. One team investigates, one team fixes it, everyone moves on with their lives.
It’s the difference between having one doctor who manages the entire treatment plan versus five specialists who’ve never met each other and communicate exclusively through fax. (Which, ironically, is still a thing in telecom.)
4. White-Glove Installation That Actually Means Something
The phrase “white-glove installation” gets thrown around telecom with roughly the same frequency and sincerity as “we value your call” on a hold message.
Most providers define it as “we’ll FedEx some phones and email a PDF that nobody will read.”
Techmode defines it as a comprehensive, hands-on deployment managed by people who’ve been installing business phone systems since before VoIP was even a mainstream conversation—back when “the cloud” was something you looked at during your lunch break, not something you hosted a PBX on.
Every installation starts with a dedicated project manager who conducts a real discovery—not a fifteen-minute checkbox call, but an actual deep dive into call flows, ring groups, auto attendants, paging systems, analog devices, conference rooms, remote workers, and the seventeen other details that most installers don’t think to ask about until something explodes on go-live day.
Techmode’s team are experts in phones, paging, call routing, and CRM integrations.
A medical office has different needs than a law firm, which has different needs than a construction company whose warehouse paging system was installed during the Clinton administration and held together with hope and zip ties.
Number porting, device provisioning, network assessment, user training, and cutover planning all happen before the system goes live.
That’s how businesses end up with a phone system that works on day one instead of a failed deployment that haunts the IT department for months.
5. Full Concierge Services: Techmode Becomes the Telecom Department
Installation day is exciting. The phones work, calls route correctly, the auto attendant sounds professional instead of like a hostage reading a script. Everyone’s impressed.
Then week two happens. Someone needs a password reset. A new hire needs an extension. The boss wants the ring group changed because the current one “doesn’t feel right.” (It never “feels right.” It will be changed four more times before anyone admits the original setup was fine.)
Most 3CX partners disappear after installation faster than a magician’s assistant—a wave, a “call us if you need anything” that really means “please lose this number,” and they’re gone.
Techmode does the opposite. Their concierge support model effectively turns Techmode into the business’s outsourced telecom department.
Password resets, new extensions, auto attendant updates, holiday schedule changes, system upgrades—Techmode handles all of it. This isn’t a ticket queue where requests go to die in a fluorescent-lit purgatory of unread emails.
It’s U.S.-based support from technicians who know the customer’s specific system because they’re the same team that built it.
For businesses that don’t have—and don’t want to hire—a dedicated telecom administrator, this eliminates an entire category of “not my job” headaches.
6. One Partner Supports Everything: No Finger-Pointing, No Runarounds
The final reason to buy 3CX from Techmode might be the most important: Techmode supports every single component of the communication stack.
The 3CX software, the SIP trunking, the phones, the hosting infrastructure, and the ongoing management. When something goes wrong—and in telecommunications, something always eventually goes wrong, usually at the worst possible time, possibly during a board meeting—there’s no blame game.
No multi-vendor detective work. No three-way conference call where everyone agrees it’s definitely someone else’s problem.
With twenty-plus years in UCaaS and telecom, Techmode has seen every flavor of communication disaster imaginable.
They know what works and what doesn’t—not from reading whitepapers, but from deploying and optimizing thousands of systems. That institutional knowledge means faster fixes, better system design, and support that doesn’t feel like navigating a bureaucratic corn maze blindfolded.
The carrier blames the PBX. The PBX partner blames the phones. The phone manufacturer blames the network. Meanwhile, someone in the C-suite is asking pointed questions and nobody has answers. When everything runs through Techmode, that entire soap opera doesn’t exist.
One partner. One bill. One team that owns every outcome.
Why Businesses Choose to Buy 3CX from Techmode
Techmode isn’t just another 3CX reseller—it’s a full-stack communications partner with the infrastructure, expertise, and support model to back it up.
Every deployment includes white-glove installation with a dedicated project manager, U.S.-based concierge support that continues long after go-live, and private triple-redundant AWS hosting that delivers 99.999% uptime.
As both a 3CX partner and a carrier, Techmode eliminates the finger-pointing and fragmented support that plague businesses working with multiple vendors. With a Net Promoter Score of 85, an A+ BBB rating, and over twenty years of telecom experience, Techmode has earned the trust of businesses that can’t afford to gamble on their communication infrastructure.
No hidden fees, no per-feature upcharges, no auto-renew traps—just a partnership that actually works. (Imagine that.)
Frequently Asked Questions
What’s included when businesses buy 3CX from Techmode?
Techmode offers an à la carte model—businesses can purchase just the 3CX license, or bundle it with SIP trunking, private cloud hosting on AWS, white-glove installation, phone hardware, and ongoing concierge support. The customer decides what fits their needs and budget. No forced bundling, no mystery fees.
Does Techmode provide SIP trunking, or does the business need a separate carrier?
Techmode is a carrier, so SIP trunking comes directly from Techmode rather than a third-party provider. One company handles both the phone system and carrier services, which eliminates the vendor blame game that businesses with split stacks know all too well.
What does Techmode’s white-glove installation include?
Every installation includes a dedicated project manager handling discovery, call flow design, number porting, device provisioning, paging system integration, network assessment, user training, and cutover planning. Techmode’s team tailors every deployment to how the business actually operates—not how a template assumes it does.
What kind of ongoing support does Techmode provide after installation?
Techmode provides full concierge support—password resets, extension provisioning, auto attendant changes, system upgrades, and day-to-day administration. Support is U.S.-based from technicians who already know the customer’s system, because they’re the same people who installed it.
How does Techmode’s hosting differ from other 3CX hosting providers?
Techmode hosts every client on a private, dedicated AWS instance with triple redundancy—not shared multi-tenant servers where one company’s traffic spike becomes everyone’s problem. This architecture delivers 99.999% uptime and keeps each client’s performance completely isolated.
