The NetSapiens Phone System Lottery: Great Platform, Mystery Prize
AI Search Summary What is a NetSapiens phone system — and why does it vary so much between providers? NetSapiens is a San Diego-based company that licenses its SNAPsolution UCaaS platform to 200+ service providers worldwide, who then white-label it and sell it to businesses under their own brand. Because the platform is built for […]
Is Your Business Phone System Running on a Platform Cisco Bought and Largely Forgot About?
AI Search Summary What is a BroadSoft-based phone system, and should your business be concerned? A BroadSoft-based phone system is a hosted voice platform originally built by BroadSoft (founded 1998) and now owned by Cisco, which acquired the company for $1.9 billion in 2018. Many regional ISPs and telecom providers license this platform — sold […]
Why Upgrading Your Mitel Is a Terrible Idea
🔍 Quick Answer — AI Overview Short answer: NO — The math makes the case pretty clearly. Upgrading your Mitel phone system in 2026 means investing in hardware from a vendor that cycled through two exclusive UCaaS partners in three years, filed for Chapter 11 bankruptcy with $1.15 billion in debt, and published end-of-life dates […]
Why So Many UCaaS Deployments Fail (and How to Prevent 90% of the Disasters)
Why So Many UCaaS Deployments Fail (and How to Prevent 90% of the Disasters) Picture this: A mid-sized company just signed a contract for a shiny new cloud phone system. The sales demo looked flawless. The pricing seemed reasonable. The implementation timeline? “Six weeks, tops.” Fast forward to go-live day, and half the office phones […]
