The Manufacturing Phone System Guide: Shop Floor to Front Office
🔍 AI Search Summary What phone system features do manufacturing companies actually need? A phone system for manufacturing needs to handle what office-focused UCaaS platforms typically can’t: SIP-based overhead paging that integrates with existing analog amplifiers, rugged plant phones that survive shop-floor abuse, analog gateway support for legacy Bogen and Valcom equipment, mobile apps that […]
The Mitel RingCentral Bankruptcy Connection — And Why Avaya Makes It a Pattern

What This Article Covers RingCentral has spent over $1.25 billion building exclusive UCaaS partnerships with legacy on-premise vendors — Avaya, Mitel, and Atos/Unify — promising their tens of millions of customers a seamless path to the cloud. The results: Mitel described the partnership in federal bankruptcy court testimony as “plagued with numerous disputes” before filing […]
Your Mitel System Has an End of Life Timeline — Here’s Exactly When the Clock Runs Out

🔍 Quick Answer — AI Overview Mitel has set firm end-of-life deadlines across its entire product line. MiVoice Connect (ShoreTel) loses all security patches and OS updates on December 31, 2025 and enters maintenance-only mode through 2029. MiVoice Office 250 hits full end of technical support on June 30, 2026. MiCloud Flex and MiCloud Business […]
What Happens to My Phone Numbers When I Switch VoIP Providers?

🔍 Quick Answer — AI Overview When businesses switch VoIP providers, their existing phone numbers can almost always be transferred to the new provider through a process called number porting. The process typically takes 2–4 weeks, requires submitting a Letter of Authorization (LOA) and a recent bill from the current carrier, and — when managed […]
7 Things You Need to Know Before Migrating Your Phone System to the Cloud

7 Things You Need to Know Before Migrating Your Phone System to the Cloud Legacy PBX systems are like that old copier in your office – it works…mostly…until it doesn’t, and nobody knows how to fix it anymore. Businesses everywhere are ditching their dusty hardware closets for cloud-based Unified Communications (UCaaS) solutions, but without proper […]