Case Study: Enhancing Patient Communication and Reducing Hold Times with TechmodeGO
Client: Dermatology Clinic Location: Troy, MI Industry: Healthcare The Dermatology Clinic in Troy, MI, faced significant challenges with patient communication, particularly high hold times and a large number of lost or abandoned calls. Seeking to enhance patient satisfaction and operational efficiency, the clinic implemented the TechmodeGO Collaboration Suite. Challenges High Hold Times: Patients often experienced […]
Case Study: Enhancing Doctor-Patient Communication with TechmodeGO at Orthopedic Solutions
Client: Orthopedic Solutions Location: Clinton Twp, MI Industry: Healthcare Orthopedic Solutions, a large orthopedic medical office, faced challenges with maintaining doctor-patient communication privacy. Doctors often had to block their personal cell phone numbers when returning calls to patients, leading to inefficiencies and inconveniences. By implementing the TechmodeGO Collaboration Suite, Orthopedic Solutions successfully addressed these […]
Case Study: Success with the TechmodeGO Collaboration Suite Partner Program
Partner: Partner MSP in MI, less than 30 employees Joined: 2021 Industry: Managed Service Provider (MSP) Key Metrics: Achieved an average 33% margin on deals In 2021, a Partner MSP Company signed on with the TechmodeGO Collaboration Suite Partner Program. Since then, the partner has consistently achieved an average of 33% margin on their deals. By leveraging Techmode’s installation, Tier […]
Why Desk Phones Are Killing Your Business (And Your Office Vibe)
Executive Blog- Techmode President Matthew Look Remember when desk phones were the pinnacle of office communication? When getting a phone call was actually exciting? Yeah, me neither. These days, desk phones are like that one guy at the party who’s ranting about why everyone should wear Crocs—out of touch and a little bit sad. (Full […]
TechmodeGO Collaboration Suite Partner Program Webinar Registration
You’re in Control As a Techmode partner, you’re in control. We offer multiple deployment options to suite your business. Interested in doing installs and Tier 1 support for your clients? Perfect! Maintain as much relationship with your client as you choose. Just looking to sell and move on? Also perfect! We will support that client […]
TechmodeGO Collaboration Suite v20 Webinar Registration
Get Ready for TechmodeGO V20 We’re excited to announce the release of TechmodeGO V20, coming to you soon, which includes a variety of new features designed to improve your experience. We highly recommend that you join us for our upcoming TechmodeGO V20 Features and Enhancements Webinar, to learn more about all the new things in […]
The Hidden Cost of Cheap Business Phone Systems: Is it Really Worth the Savings?
In a world where cost-cutting often seems like a badge of honor, it’s tempting for businesses—especially small and medium-sized enterprises to hunt for the cheapest solution. And why not? Hey, everyone loves a bargain including me! On the surface, a budget-friendly phone system sounds like a win. “We saved how much on that contract?!” echoes […]
Unlocking Communication Efficiency
Like to know the secrets of transforming a 2-14 team into a 3x Super Bowl winning Dynasty?
Case Study: Transforming Customer Support
See how we enhanced a contact center’s performance.
TechmodeGO Overview Video
Watch our introduction to the TechmodeGO collaboration suite.
