Would Your Business Benefit from a Contact Center Solution?
As businesses continue to grow and evolve, their communication needs become more complex. With high call volumes, businesses often require sophisticated contact center solutions to manage their incoming and outgoing calls, chats, and other forms of communication effectively. Modern contact center solutions are designed to help businesses streamline their communications and improve customer satisfaction. Multichannel Support One […]
Prem PBX vs Cloud PBX: The Ultimate Showdown
From Matthew Look, President at Techmode I’ll begin by acknowledging my bias: I’m a big fan of cloud solutions for various reasons, which I’ll delve into shortly. However, for the sake of this article, I’ll endeavor to set aside personal preferences and offer an impartial comparison. Let’s start with a brief overview of each […]
AI- The Good, The Bad and The Ugly
This is going to be one of those articles that I’ll look back on in 12 months and cringe. “How did I manage to get so many things wrong?” At least I’ll join a long list of well-respected people who thought they could see the future in a crystal ball: • “Remote shopping, while entirely […]
Why Desk Phones Are Killing Your Business (And Your Office Vibe)
Executive Blog- Techmode President Matthew Look Remember when desk phones were the pinnacle of office communication? When getting a phone call was actually exciting? Yeah, me neither. These days, desk phones are like that one guy at the party who’s ranting about why everyone should wear Crocs—out of touch and a little bit sad. (Full […]
The Hidden Cost of Cheap Business Phone Systems: Is it Really Worth the Savings?
In a world where cost-cutting often seems like a badge of honor, it’s tempting for businesses—especially small and medium-sized enterprises to hunt for the cheapest solution. And why not? Hey, everyone loves a bargain including me! On the surface, a budget-friendly phone system sounds like a win. “We saved how much on that contract?!” echoes […]
