Hidden Costs of On Premise Phone Systems
On premise phone systems are still extremely common, across a wide range of industries and business applications, but is it the right solution for your business? Let’s review some areas where you may find hidden costs of hosting your phone system on premise. Managing the System Phone systems need regular maintenance. System management can be […]
5 Trends in Business Communications for 2023
Technology and Industry Shifts We Expect to See 2023 promises to be another revolutionary year for business collaboration and communication. Technology is changing fast, below are the tech and trends we expect will play heavily into the decisions businesses make for their communications this year. Multichannel Support Capabilities Cloud communication services providers are focused on […]
Would Your Business Benefit from a Contact Center Solution?
As businesses continue to grow and evolve, their communication needs become more complex. With high call volumes, businesses often require sophisticated contact center solutions to manage their incoming and outgoing calls, chats, and other forms of communication effectively. Modern contact center solutions are designed to help businesses streamline their communications and improve customer satisfaction. Multichannel Support One […]
Prem PBX vs Cloud PBX: The Ultimate Showdown
From Matthew Look, President at Techmode I’ll begin by acknowledging my bias: I’m a big fan of cloud solutions for various reasons, which I’ll delve into shortly. However, for the sake of this article, I’ll endeavor to set aside personal preferences and offer an impartial comparison. Let’s start with a brief overview of each […]
AI- The Good, The Bad and The Ugly
This is going to be one of those articles that I’ll look back on in 12 months and cringe. “How did I manage to get so many things wrong?” At least I’ll join a long list of well-respected people who thought they could see the future in a crystal ball: • “Remote shopping, while entirely […]
What Is a Softphone? The Smarter Alternative to Traditional Desk Phones
Many businesses still rely on desk phones that keep employees stuck at their desks and limit how they serve clients. For teams working remotely, on-site, or somewhere in between, those old systems can slow everything down. One of the key advantages of softphones is their instant setup—users can get started in just a few minutes, […]
The Hidden Cost of Cheap Business Phone Systems: Is it Really Worth the Savings?
In a world where cost-cutting often seems like a badge of honor, it’s tempting for businesses—especially small and medium-sized enterprises to hunt for the cheapest solution. And why not? Hey, everyone loves a bargain including me! On the surface, a budget-friendly phone system sounds like a win. “We saved how much on that contract?!” echoes […]
