Everything Wrong With Intermedia Phone Systems (And the 28% Fee They Don’t Mention)

Intermedia Phone Systems have a solid elevator pitch. Voice, video, chat, file sharing, contact center—all bundled into one platform with a J.D. Power certification sticker slapped on for good measure. It sounds like the kind of phone system that practically sells itself during a 30-minute demo. And honestly, that demo probably looks pretty good. Then […]
What’s the Difference Between a Phone Number and an Extension?

🔍 Quick Answer — Phone Number vs. Extension A phone number is the public-facing address customers dial to reach a business — think of it like a building’s street address. An extension is the apartment number. Once someone’s in the building (i.e., the call has connected to the phone system), the extension routes them to […]
What Is a Virtual Phone System? | Techmode Cloud Communications

What Is a Virtual Phone System (And Why Your Business Needs One Now) If your office still relies on a buzzing PBX box tucked away in a closet, you already know the pain—hardware failures, expensive maintenance calls, and zero flexibility for hybrid work. A virtual phone system flips that model on its head. Instead of […]