The CXM Recording and Quality Monitoring suite from Co-nexus, Inc. supports a variety of configurations for recording agent customer interactions. With CTI integrations to most major communication platforms, Co-nexus can design a CXM Recording solution for your organization. CXM is a fully scalable recording application supporting single and multi-site locations.
CXM 4myCALLS is a dynamic recording application which supports - Recording for Compliance, Recording for Quality Monitoring, Screen Capture and Speech Analytics.
Click on a topic below for additional information:
CXM Performance Evaluation and Caoching Overview
For more information please contact us at sales@techmode.com or call (888)397-MODE
