MANAGE YOUR CUSTOMER CONTACTS IN ONE PLACE- A CONTACT CENTER
Phone calls, letters, faxes, live support software, social media, instant message, and e-mail points of contact are all controlled and by the contact center.
The system is coordinated to maximize the abilities of people, processes, technologies and customer support strategies that provide access to information, resources, and expertise. It enables interactions that creates value for the customer and your organization.
From internal operations to customer relationship management, 5 agents to 5,000 agents, onsite or hosted, Techmode offers affordable contact center solutions to help make your entire business more effective and efficient.
We proudly partner with Avaya, NetLert, Datel, Xima, and Enghouse Interactive. These options provide you with the contact center solution that’s right for you.