MANAGE YOUR CUSTOMER CONTACTS IN ONE PLACE- A CONTACT CENTER

 
Phone calls, letters, faxes, live support software, social media, instant message, and e-mail points of contact are all controlled and by the contact center.
 
The system is coordinated to maximize the abilities of people, processes, technologies and customer support strategies that provide access to information, resources, and expertise. It enables interactions that creates value for the customer and your organization.
 

Avaya

We partner with Avaya to offer the fill suite of contact center solutions, from Avaya's most popular line, Avaya Aura Contact Center Elite, to basic built in ACD functionality.

Netlert

NetLert is an Avaya dev connect partner and can tie in easily with Avaya systems for reporting. They specialize in performance analysis for call centers.

Datel

Datel Software Solutions specializes in real time and historical call accounting and contact center management for small and large organizations.

Xima

Xima creates solutions for call reporting, call recording and call display solutions to assist in call center management.

Enghouse Interactive

Enghouse Interactive integrates solutions including multi-channel contact center, auto attendant consoles and workforce optimization.

Other Dev Connect Partners

We are excited to team up with other dev connect partners to create any custom solution your business requires

From internal operations to customer relationship management, 5 agents to 5,000 agents, onsite or hosted, Techmode offers affordable contact center solutions to help make your entire business more effective and efficient.
 
We proudly partner with Avaya, NetLert, Datel, Xima, and Enghouse Interactive. These options provide you with the contact center solution that’s right for you.

Contact Center Solutions